Virtual medical assistant
Add managed capacity for approved calls, scheduling, reminders, and routine follow-up without supervising another assistant queue.
Explore patient-access capacity →The AI back office · a managed alternative to hiring
AI employees for medical practices that need more capacity.
Instead of recruiting another virtual medical assistant, prior authorization specialist, referral coordinator, or billing hire, give MedArise the defined workflow to complete.
AI does the routine work. MedArise handles the exceptions. You buy completed operational work—not software seats or another person to supervise.
Start with one overloaded queueMedArise owns administrative exceptionsYour systems remain the system of record
Recognized for healthcare AI innovation
Overall Winner, Generative AI in HealthCo-hosted by NVIDIA, HealthUnity, and StartX
6 hours → about 30 minutesReported daily fax-sorting time
“At this point, we mainly only review a small number of exceptions.”Karen A. · Office Manager at a Cardiology Practice
One defined workflow. Results depend on fax volume, document mix, routing rules, EHR access, and exception scope.See the operating context →
When your practice needs to hire
Start with the work, not the job title.
A job opening often hides an overloaded queue. MedArise gives that queue a managed AI Team, clear completion criteria, and an accountable path for administrative exceptions.
Prior authorization outsourcing
Transfer a defined queue from requirement checks and submission through payer follow-up, administrative exceptions, and write-back.
Explore prior authorization services →Medical billing outsourcing
Start with a bounded denial, A/R, claim-status, or revenue-cycle queue before deciding whether to expand the operating scope.
Explore managed revenue cycle →What you are actually buying
A completed administrative workflow—not a software license or a person your staff must manage.MedArise is not a local staffing agency and does not claim to replace every medical-office role. We add capacity where the work is repeatable, system-based, measurable, and safe to govern with explicit human authority.
Compare hiring, staffing agencies, outsourcing, and an AI back office →Fax & referral team · product simulation
Watch the inbox go to zero.
MedArise signs in, gathers new faxes, turns pages into structured work, matches the patient, categorizes the document, and writes the result into the practice's configured EHR workflow.
- 01Collect every new fax
- 02Parse, match, and categorize
- 03Write back to the right EHR queue
- 04MedArise owns administrative exceptions
Hire the outcome
Choose the first job to take off your staff.
Each AI Team owns a defined function, not a seat or another dashboard. Expand only after MedArise earns the next scope.
Team 01
Prior Authorization Services
Managed prior authorization services for medical practices, from requirement checks and submission through payer follow-up, exceptions, and EHR update.
Meet the Team →Team 02Eligibility Verification Services
Managed insurance eligibility verification services that check coverage and benefits, resolve routine discrepancies, and prepare appointments before arrival.
Meet the Team →Team 03Referral & Fax Team
Managed medical referral management and fax automation that turns inbound documents into matched, filed, routed, and actively resolved work.
Meet the Team →Team 04Denial Management & Revenue Cycle
Managed denial management services for medical practices, including claim follow-up, approved corrections, reconciliation, and root-cause visibility.
Meet the Team →Team 05AI Front Desk
Managed virtual medical assistant services for calls, scheduling, reminders, and approved follow-up, with clear clinical and policy boundaries.
Meet the Team →Specialty contextThe same function works differently by specialty.
Defined workflow ownership
We take over the work—not just automate it.
Most automation stops when something unexpected happens. MedArise keeps administrative exceptions inside our operating responsibility.
Routine case
AI execution → completedThe work is completed and written back without creating another task for clinic staff.
Administrative exception
AI recovery → MedArise Ops → completedMedArise resolves portal failures, routing errors, missing administrative information, and other recoverable exceptions.
Practice decision
MedArise → practice authority → completedThe clinic is involved only when clinical judgment, licensed action, or practice-specific authority is required.
No workflow migration. No new system of record.
EHR & practice managementPayer portalsClearinghousesFax & referral systemsPhone & scheduling
Connections and write-back behavior are configured and verified for each scoped workflow.Administrative workload estimator
See how much staff capacity the work represents.
Use your own volume, handling time, wage, and overhead assumptions. This creates a workload baseline—not a universal savings promise or a MedArise price quote.
Your workload
Estimate the labor behind the work.
WorkflowItems / monthMinutes / item
Current labor represented
0administrative hours / month
0FTE equivalent
$0monthly labor cost
$0annual labor value
This estimates current workload and labor value—not MedArise pricing, guaranteed savings, or the share of work that can be transferred. A scoped review determines those numbers.
Get a scoped MedArise estimateA lower-risk entry into RCM
See where denials are getting stuck before transferring the work.
A complimentary, scoped analysis groups denial causes, aging, concentration, and priority actions. Then decide whether MedArise should own one queue or a broader revenue-cycle function.
Explore the Denial Report“MedArise has helped us save about 2 hours a day on repetitive coding and data entry work alone.”Vivian P. · Back Office Manager at a Multi-Specialty Practice
Denial mixGrouped by root cause
Aging and valuePrioritized for action
Next scopeOne queue or managed RCM
Reported result from one defined deployment; not a guaranteed or complete RCM outcome. Report structure depends on scoped data.Questions practices ask before adding capacity
AI employees, without the ambiguity.
Clear scope matters more than the label. These are the operating boundaries behind the MedArise model.
What is an AI employee for a medical practice?
At MedArise, an AI employee is a managed AI Team assigned to a defined administrative workflow—not an autonomous clinician or a general-purpose chatbot. AI executes approved routine steps, MedArise operations specialists handle recoverable administrative exceptions, and the practice retains clinical, coding, financial, and policy authority.
Is MedArise a virtual medical assistant staffing agency?
No. MedArise does not place an individual worker for the practice to recruit, train, schedule, and supervise. The practice transfers an agreed workflow outcome, and MedArise manages the AI execution, administrative exception handling, quality review, and reporting needed to complete that scope.
When should a practice use MedArise instead of hiring?
MedArise is a strong fit when the overloaded work is high-volume, repeatable, system-based, measurable, and governed by clear rules. A local employee is usually the better choice for in-person work, highly variable responsibilities, relationship judgment, or duties that require clinical, coding, contractual, financial, or policy authority.
What operational work can MedArise take over?
MedArise can own defined administrative workflows across prior authorization, insurance eligibility, referral and fax intake, approved patient-access work, denial follow-up, and selected revenue-cycle queues. The exact scope, systems, completion state, exception ownership, and practice-only decisions are agreed before launch.
How does a medical practice start?
Start with one overloaded queue rather than a broad job description. MedArise maps the current workload, systems, completion criteria, administrative exceptions, and authority boundaries, then launches a supervised scope that can be reviewed case by case before it expands.
Why medical practices trust MedArise
Real accountability before automation.
A healthcare operations partner should be easy to identify, easy to reach, and explicit about how work, access, and exceptions are handled.
Accountable human ownership
AI performs repeatable, approved work. MedArise handles recoverable administrative exceptions instead of returning them to clinic staff.
BAA before PHI
When applicable, a Business Associate Agreement and approved access are established before MedArise receives protected health information.
Evidence with context
We report workflow results with the scope, systems, and operating conditions behind them—not as universal guarantees.
View customer evidence →A real team you can reach
Contact MedArise by company email, phone, LinkedIn, or through our Palo Alto office.
About MedArise →Need operational capacity?
What work would you hire someone to take over?
Show us the queue, backlog, or role you are struggling to fill. We will map the work, systems, authority, and exceptions, then recommend one scoped AI Team to own it end to end.