Virtual medical assistant
Add managed capacity for approved calls, scheduling, reminders, and follow-up. MedArise owns the work, so your staff does not supervise another assistant queue.
Explore patient-access capacity →The AI back office · a managed alternative to hiring
AI employees for medical practices that need more capacity.
MedArise gives medical practices managed AI employees for prior authorization, eligibility, referrals, fax intake, patient access, and revenue-cycle work. Start with one overloaded queue instead of another hire.
AI does the routine work. MedArise handles the exceptions. You buy completed operational work, not software seats or another person to supervise.
Start with one overloaded queueMedArise owns administrative exceptionsYour systems remain the system of record
Recognized for healthcare AI innovation
Overall Winner, Generative AI in HealthCo-hosted by NVIDIA, HealthUnity, and StartX
6 hours → about 30 minutesReported daily fax-sorting time
“At this point, we mainly only review a small number of exceptions.”Karen A. · Office Manager at a Cardiology Practice
One defined workflow. Results depend on fax volume, document mix, routing rules, EHR access, and exception scope.See the operating context →
When your practice needs to hire
Start with the work, not the job title.
A job opening often hides an overloaded queue. MedArise gives that queue a managed AI Team and clear completion rules. We also own the path for administrative exceptions.
Prior authorization outsourcing
Transfer a defined queue from requirement checks through submission and payer follow-up. MedArise handles administrative exceptions and writes each result back.
Explore prior authorization services →Medical billing outsourcing
Start with one bounded denial, A/R, claim-status, or revenue-cycle queue. Expand only after the first scope works.
Explore managed revenue cycle →What you are actually buying
A completed administrative workflow—not a software license or a person your staff must manage.MedArise is not a local staffing agency and does not replace every medical-office role. We add capacity for repeatable, system-based, and measurable work. Practice staff keep clear authority over clinical and business decisions.
Compare hiring, staffing agencies, outsourcing, and an AI back office →Fax & referral team · product simulation
Watch the inbox go to zero.
MedArise gathers new faxes and turns each document into structured work. We match the patient, categorize the document, and write the result into the practice's configured EHR workflow.
- 01Collect every new fax
- 02Parse, match, and categorize
- 03Write back to the right EHR queue
- 04MedArise owns administrative exceptions
Hire the outcome
Choose the first job to take off your staff.
Each AI Team owns a defined function, not a seat or another dashboard. Expand only after the first scope works.
Team 01
Prior Authorization Services
Managed prior authorization services for medical practices, from requirement checks and submission through payer follow-up, exceptions, and EHR update.
Meet the Team →Team 02Eligibility Verification Services
Managed insurance eligibility verification services that check coverage and benefits, resolve routine discrepancies, and prepare appointments before arrival.
Meet the Team →Team 03Referral & Fax Team
Managed medical referral management and fax automation that turns inbound documents into matched, filed, routed, and actively resolved work.
Meet the Team →Team 04Denial Management & Revenue Cycle
Managed denial management services for medical practices, including claim follow-up, approved corrections, reconciliation, and root-cause visibility.
Meet the Team →Team 05AI Front Desk
A managed virtual medical assistant for calls, scheduling, reminders, and follow-up, with MedArise owning execution and administrative exceptions.
Meet the Team →Specialty contextThe same function works differently by specialty.
Defined workflow ownership
We take over the work—not just automate it.
Most automation stops when something unexpected happens. MedArise keeps administrative exceptions inside our scope.
Routine case
AI execution → completedThe work is completed and written back. Clinic staff do not receive another task to manage.
Administrative exception
AI recovery → MedArise Ops → completedMedArise resolves portal failures, routing errors, missing administrative information, and other recoverable exceptions.
Practice decision
MedArise → practice authority → completedThe clinic is involved only when clinical judgment, licensed action, or practice-specific authority is required.
No workflow migration. No new system of record.
EHR & practice managementPayer portalsClearinghousesFax & referral systemsPhone & scheduling
We configure and verify connections and write-back behavior for each workflow.Administrative workload estimator
See how much staff capacity the work represents.
Use your own volume, handling time, wage, and overhead assumptions. The result is a workload baseline. It is not a savings promise or a MedArise price quote.
Your workload
Estimate the labor behind the work.
WorkflowItems / monthMinutes / item
Current labor represented
0administrative hours / month
0FTE equivalent
$0monthly labor cost
$0annual labor value
This estimates current workload and labor value—not MedArise pricing, guaranteed savings, or the share of work that can be transferred. A scoped review determines those numbers.
Get a scoped MedArise estimateA lower-risk entry into RCM
See where denials are getting stuck before transferring the work.
A complimentary, scoped analysis groups denial causes, aging, concentration, and priority actions. Use it to decide whether MedArise should own one queue or a broader revenue-cycle function.
Explore the Denial Report“MedArise has helped us save about 2 hours a day on repetitive coding and data entry work alone.”Vivian P. · Back Office Manager at a Multi-Specialty Practice
Denial mixGrouped by root cause
Aging and valuePrioritized for action
Next scopeOne queue or managed RCM
Reported result from one defined deployment; not a guaranteed or complete RCM outcome. Report structure depends on scoped data.Questions practices ask before adding capacity
AI employees, without the ambiguity.
Clear scope matters more than the label. These are the boundaries behind the MedArise model.
What is an AI employee for a medical practice?
At MedArise, an AI employee is a managed AI Team for a defined administrative workflow. It is not an autonomous clinician or a general-purpose chatbot. AI handles approved routine steps. MedArise operations specialists handle administrative exceptions. The practice keeps all clinical, coding, financial, and policy authority.
Is MedArise a virtual medical assistant staffing agency?
No. MedArise does not place a worker for the practice to recruit, train, schedule, or supervise. The practice transfers an agreed workflow outcome instead. MedArise manages the AI, administrative exceptions, quality review, and reporting for that scope.
When should a practice use MedArise instead of hiring?
MedArise is a strong fit when the overloaded work is high-volume, repeatable, system-based, and measurable. It should also follow clear rules. A local employee is usually better for in-person work, changing responsibilities, or relationship-based judgment. Practice staff must keep duties that require clinical, coding, contractual, financial, or policy authority.
What operational work can MedArise take over?
MedArise can own defined workflows for prior authorization, insurance eligibility, referrals, fax intake, approved patient-access work, denial follow-up, and selected revenue-cycle queues. Before launch, we agree on the scope, systems, completion rules, exception ownership, and decisions reserved for practice staff.
How does a medical practice start?
Start with one overloaded queue, not a broad job description. MedArise maps the workload, systems, completion rules, administrative exceptions, and authority boundaries. We then launch a supervised scope. The practice can review cases before deciding whether to expand.
Why medical practices trust MedArise
Real accountability before automation.
A healthcare operations partner should be easy to identify and easy to reach. It should also explain how it handles work, access, and exceptions.
Accountable human ownership
AI performs repeatable, approved work. MedArise handles administrative exceptions instead of returning them to clinic staff.
BAA before PHI
When applicable, a Business Associate Agreement and approved access are established before MedArise receives protected health information.
Evidence with context
We report workflow results with their scope, systems, and operating conditions. We do not present them as universal guarantees.
View customer evidence →A real team you can reach
Contact MedArise by company email, phone, LinkedIn, or through our Palo Alto office.
About MedArise →Need operational capacity?
What work would you hire someone to take over?
Show us the queue, backlog, or role you are struggling to fill. We will map the work, systems, authority, and exceptions, then recommend one scoped AI Team to own it end to end.