1. Introduction
Welcome to MedArise, Inc. ("MedArise," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our healthcare operations platform.
2. HIPAA and protected health information
When MedArise acts as a Business Associate for a healthcare client, protected health information is handled under the applicable Business Associate Agreement and HIPAA requirements. Website visitors should not send protected health information through general contact forms or email.
3. Information we collect
We may collect professional contact details submitted by you, technical and usage information generated when you visit the website, and service data processed under a client agreement.
4. Website analytics and cookies
With your consent, we use Google Analytics to understand how visitors find and use this website. Analytics may process page URLs, referral sources, browser and device information, approximate location, and engagement events such as page views, scrolling, outbound-link clicks, video engagement, and file downloads. We disable advertising personalization and Google Signals, and we do not configure Analytics to collect contact-form fields or protected health information.
You can decline analytics in the website preference notice. If you accept, you can withdraw that choice by clearing this site's browser storage and selecting a different preference when the notice appears again. Google describes how it processes information from sites that use its services in its partner-sites privacy notice.
5. How we use information
We use information to provide and secure services, respond to requests, support configured client workflows, improve product quality, and meet legal or contractual obligations.
6. Data security
We maintain technical and organizational measures designed to protect information. No electronic transmission or storage method can be guaranteed to be completely secure.
7. Contact
Questions about this policy may be sent to info at medarise dot com.